Thank you for choosing VTX Club for your rental car needs. To ensure a smooth and enjoyable experience for all, we have outlined the following policies and guidelines for renting our vehicles. By proceeding with a reservation and renting a vehicle from us, you agree to adhere to these terms:

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1. No Smoking and No Pets: Smoking and pets are strictly prohibited within our rental vehicles. Any violations will result in cleaning fees and potential additional charges.
    

2. Reservations: All vehicle rentals must be reserved in advance and are available on a first-come, first-served basis.
    

3. Documentation: Valid documentation is mandatory for renting a vehicle, including a valid driver’s license and proof of insurance.
    

4. Insurance Requirement: All drivers must have their own valid insurance coverage that extends to rental vehicles.
    

5. Deposit: A $200 deposit is required at the time of rental and will be refunded upon the satisfactory return of the vehicle. The deposit amount of $200 will be refunded within 7 business days.
    

6. Cancellation and Refunds:
    

   • ​Full refunds are available for reservations canceled at least 24 hours before the scheduled pickup time.
      

   • Partial refunds are available for reservations canceled at least 12 hours before the scheduled pickup time.
      

   • No refunds for cancellations made less than 12 hours before the scheduled pickup time will be issued.
      

7. Rescheduling: If you need to reschedule your reservation, you must do so at least 12 hours in advance of the original pickup time.
    

8. Vehicle Condition: The rental vehicle must be returned in the same clean and tidy condition in which it was received. Additional cleaning fees may apply if the vehicle is returned excessively dirty.
    

9. Timely Return: Please return the rental vehicle on or before the agreed-upon return date and time. Late returns may result in an additional $45/hr charge.
    

10. Fuel Policy: The rental vehicle should be returned with the same amount of fuel it had when you picked it up. If the tank is not full, we will charge to refill along with a 15% service charge.
     

11. Vehicle Damage: Any damage to the rental vehicle will be assessed upon return. You will be responsible for the cost of repairs, which will be deducted from your deposit. If the repair cost exceeds the deposit amount, you will be billed for the remaining balance. Alternatively, if the damage is covered by your insurance, we will work directly with your insurance company to facilitate the payment.
     

12. Indemnification: By renting a vehicle from us, you agree to indemnify VTX Club against any claims, liabilities, or expenses arising from the use of the rental vehicle.
     

Please ensure that you carefully read and understand this policy before proceeding with a reservation. This policy may be subject to updates, and we will communicate any changes to you in a timely manner.